Renu21

address: 5353 Almaden Expy Suite D6, San Jose, CA 95118, United States
Phone: +1 669-333-6523
services: From the business: Identifies as women-owned,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Amenities: Gender-neutral toilets, Toilets,
Crowd: LGBTQ+ friendly,
Planning: Appointments recommended,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards,

category: Facial spa, Day spa, Nail salon, Skin care clinic, Tattoo shop, Waxing hair removal service
rayting: 4.6
site: http://renu21usa.com/
worktime:
DayTime
Monday10 AM–7 PM
Tuesday10 AM–7 PM
Wednesday10 AM–7 PM
Thursday10 AM–7 PM
Friday10 AM–7 PM
Saturday10 AM–6 PM
SundayClosed



Name: A***** V*****
Date: 2024-04-29 20:50:50
Rating: 5
Comment: Favorite salon ever! They are so kind and accommodating here. Jenny did the most amazing job on my nails, and Angie gave me such a relaxing pedicure. It was such a blessing to come get pampered here today, I’m 37 weeks pregnant and they squeezed me in and made my day! I cant recommend this salon enough! Thank you Renu 21! :)
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Name: M****** B****
Date: 2024-01-26 08:57:52
Rating: 5
Comment: Consistently fantastic spa experiences! The range of treatments and the spas dedication to client satisfaction make it a standout choice. 10/10!
Name: V***** D***
Date: 2024-01-25 06:40:26
Rating: 5
Comment: I was referred here by my best friend and I’m so glad she did! Susan is a treasure- skilled, knowledgeable, personable, and genuine. I’ve had hydrofacials in the past but this time I felt like I was in good hands and my skin feels and looks better. Would definitely recommend to anyone looking to step up their skincare or make this a staple in their self care routine :-)
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Name: M**** T*****
Date: 2024-01-17 23:06:45
Rating: 5
Comment: Had my facial with Susan and let me tell you it well worth it. Got some great advice on what products to use.
Name: J******* J***********
Date: 2023-11-26 04:27:54
Rating: 5
Comment: Friendly staff, quality nails, great customer service, and beautiful designs. The prices are worth it for the quality.
Name: m***** c
Date: 2023-10-05 20:13:31
Rating: 5
Comment: All natural products, friendly staff, good service. The facial was very thorough and made my skin glow!
Name: a*** r***
Date: 2023-09-24 17:20:27
Rating: 5
Comment: Renu21 is amazing! I’ve came here a few times now and I love the relaxing experience. My latest appointment was with Trinh and she was so sweet and welcoming! She did a great job with my nails!
Name: S************ F
Date: 2023-07-27 20:26:23
Rating: 2
Comment: Im very saddened by the interaction I had with a nail technician. She was lovely up until the point where she accidentally sliced me with the nail file. Not a big deal but I was upset at how she blamed me repeatedly. She kept saying I had cut my nails too short. But she caused me pain, she broke the skin, then she py acetone on it. I said ouch. She painted over the wound. Then tried to clean it with more acetone :( why. Why. Why. And I still gave her 15% tip so Im mad at myself. Never coming back. She didnt take any responsibility.
Name: P**** N*****
Date: 2023-07-14 20:28:42
Rating: 5
Comment: Professional front desk service and phone answering. Susan is very knowledgeable and gives realistic expectations on the results her services can give at their price points. But the results have been very good for me and she’s always booked out now, so must be the same for everyone else
Name: K**** L*******
Date: 2023-07-14 20:13:02
Rating: 5
Comment: I always feel refresh and 5 lbs lighter after getting a facial from Susan.The place is clean.The staff are friendly. It is centrally located in Almaden with plenty of parking spaces. And the prices are very reasonable!I love this place. Let’s support them so they can keep on growing.
Name: L***** W****
Date: 2023-05-30 01:25:34
Rating: 5
Comment: Love, love, love this salon. Been coming here for 5+ years. Always on time, very clean,knowledgeable technicians and always greeted with a smile! Totally recommend
Name: J*****
Date: 2023-05-29 18:17:52
Rating: 5
Comment: I switched to Renu21 about a year ago because of their organic offerings. I stayed because of the stellar customer service and commitment to non-toxic nail care.
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Name: N******* A*
Date: 2022-11-19 20:25:40
Rating: 1
Comment: Its just wasting money. I didnt see any changes after that, and I wasnt happy and satisfied. Just simply cheap work but charge $120. Not worth it.
Name: L G
Date: 2022-11-06 00:26:41
Rating: 5
Comment: I saw my friends beautiful nails, and I asked her where she went. She told me Renu21 and recommended the nail tech, Jenny. So I went and got my nails done by Jenny. Got 2 sets so far, and Ive loved them. Ive gotten compliments on both sets.
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Name: D***** C*********
Date: 2022-10-04 04:36:18
Rating: 5
Comment: Love this place. Been going 5 years for foot and face.
Name: M******* L
Date: 2022-09-27 17:12:20
Rating: 3
Comment: I think this is a solid 3 star experience. I went in for a personalized facial with Susan and we decided on an acne facial with dermaplane. Susan is very sweet and very knowledgable but she was not careful. I have cuts all over my face that sting and burn. I attached an image below. The experience isn’t something I would consider luxurious. The room is cluttered with boxes and the experience was just okay.Pros: the staff is VERY NICE!! Everyone was friendly and kind and Susan was also very friendly and easy to talk to. Susan is very good at extracting blackheads it barely hurt and didn’t leave marks on my face which is a plus. Another pro is that Susan is a bio-chemist so she has a background in making skin care which I think gives her some extra knowledge when doing facials. I didn’t break out from the facial and I think my skin does feel less congested. Also, when I left my face wasn’t all red and raw from the extractions which is a plus because my face usually does get that way which means she’s really good at it!There’s a few things that bothered me.1. She makes a homemade blackhead remover which she says isn’t FDA approved because she doesn’t sell it so i was a bit uncomfortable but also it didn’t irritate my skin so I guess it’s fine.2. She was very harsh when she was cleaning my face or doing masks so it wasn’t the most soothing experience…3. She was not careful when dermaplaning and it left a bunch of cuts on my face. (I don’t know if that’s normal as this is my first time getting it done but I don’t think it’s supposed to leave me scratched up and burning)4. She put a mask on after the dermaplaning and didn’t warn me that my face would burn like crazy from it and I’m usually not sensitive but I felt like my face was on fire so she put a fan on to help it cool.5. She wasn’t careful when using the high frequency wand either and when she would talk to me she would leave it right near my eye and I had to physically move my face because it hurt.6. She kept pressing on my cystic acne which I told her hurt so that was a bit annoying.7. I think with dermaplaning I wish I got a bit more insight on after it was over such as don’t go in the sun after, don’t go to the gym, no hot showers, etc. Which I had to ask for rather than have her warn me beforehand.Overall this was an OKAY experience. Not the best but not the worst. I think for some people who don’t care as much about the pampering aspect of a facial would enjoy this more because Susan does seem knowledgable in what she does.
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Name: M****** L***** L*******
Date: 2022-08-24 16:14:14
Rating: 5
Comment: Love Renu21!! I’m super picky about my nails and I have always been happy. I get dip powder for my nails and Pedicures every 3-4 weeks. All the staff is awesome and friendly. I always get compliments on my nails and refer them here🥰
Name: R***** G*********
Date: 2022-08-23 20:20:53
Rating: 5
Comment: Very friendly staff and excellent service
Name: M***** P****
Date: 2022-07-16 21:01:21
Rating: 5
Comment: Today I went in to see Susan for my very first facial. Yep! Ive never had one before and I hate that I waited this long. Susan was absolutely sweet, kind, knowledgeable and made me feel very comfortable. She thoroughly educated me about what she identified with my skin, explained the causes and how to move forward with a new skin regiment. I was very happy with Susan and the services she provided. Im also happy I decided to finally pamper myself and my skin. Im looking forward to going back to see her in 8 weeks. Thank you Susan! Youre awesome!
Name: P****** L******
Date: 2022-06-05 00:33:14
Rating: 5
Comment: Very clean and friendly employees. Went there with my daughter in law for our facial, medi and pedi. they did a wonderful job
Name: V**************
Date: 2022-02-15 18:29:13
Rating: 5
Comment: Beyond amazing...truly organic and the facial/massage from Susan was wonderful. Not only she is very professional and knows what she is doing, but she is kind and caring. Definitely I will come back
Name: R*
Date: 2021-10-14 20:17:21
Rating: 4
Comment: Hello everyone, I was looking for a good facial place in San Jose area. After lot of research and reading the reviews online, I decided to visit Renu21. My treatment was with Susan who is a thorough professional, she understands and does proper skin analysis before recommending you a treatment.She did the derma treatment for my skin as she suggested it was dehydrated and had congestions. I am someone who doesn’t use much chemical products, I usually keep things simple and for facial I like a good massage followed by face mask etc. But treatment with Susan was different. After the session, my skin did look supple, and it was glowing. I ended up paying over $150 for one session so it is on an expensive side. After 2-3 days of treatment, my skin is back to the usual self (dry). So, it is not like one session will change your skin dramatically.
Name: S***** C***
Date: 2021-09-15 15:35:07
Rating: 5
Comment: Awesome service. The staff are so nice and pleasant.
Name: I***** S******
Date: 2021-08-31 21:41:54
Rating: 5
Comment: This place is absolutely wonderful and accommodating. I got my nails done with a beautiful design and the pedicure was just as delicious. The ten minute massage was so good on my calves. I highly recommend everyone who does their nails to give this place a try. They use organic products that will also improve the health of your nails.
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Name: L****** T****
Date: 2021-08-13 03:20:02
Rating: 5
Comment: Do yourself a big favor: get a facial here and ask for Susan. 👍🏻 She got rid of milia that I had been trying to get rid of for YEARS.
Name: A****** P*******
Date: 2021-08-04 16:03:59
Rating: 5
Comment: Love this place. Everyones friendly & helpful. Relaxing atmosphere & they also do a great job. Love getting my facials here.
Name: C**** A*****
Date: 2021-07-16 23:47:48
Rating: 5
Comment: Hannah is awesome for dip powder and gives the best pedicures and the owners Mark and Susan are super friendly and have the best customer service.
Name: J***** H***
Date: 2021-06-01 16:21:57
Rating: 5
Comment: Great facial esthetician, Suzanne! Very knowledgeable and does a great job addressing all concerns.
Name: L**** �****
Date: 2021-04-08 19:12:12
Rating: 5
Comment: This is the best nail salon on the peninsula. I drive from 45 minutes away just to go here. It is clean, safe, has a lot of options for colors and designs, reasonably priced and my nails last every time. The jelly pedicure is fantastic. And Facials by Susan have turned my skin around. Its worth the drive every time.
Name: V****** E*********
Date: 2021-02-13 15:48:54
Rating: 4
Comment: Great service
Name: C******* M*****
Date: 2020-07-06 01:44:40
Rating: 5
Comment: This is my fav nail place for dip nails and gel pedis!!! I am so sad they are closed due to COVID but cannot await they day until they reopen. Even though I live in North San Jose I will drive down here because they have the best products, the best staff, and the cleanest services.This is my go-to nail salon and I have really liked the results every time Ive left. Even if I had a quick chip or break after the nails were done they were quick to get me back in and make things right!I do dip nails will never go back to doing anything else! The dip is hard enough so that it doesnt flake on my nails like gel usually does and doesnt scuff off like polish. It also helps me not pick at my nails which I can do when I get nervous or anxious!Their facials are also ON POINT! Susan and Mark are seriously the best owners and run a clean. honest, and fabulous salon that is so amazing!
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Name: T**** F*******
Date: 2020-03-09 21:18:48
Rating: 5
Comment: Amazing facial really take there time with you,
Name: A** V*****
Date: 2020-03-02 15:04:26
Rating: 5
Comment: Nail techs are very friendly and do a great job!
Name: K****** C********
Date: 2020-01-07 06:20:20
Rating: 5
Comment: Everyone is so nice and accommodating! Never leave here unsatisfied!
Name: S***** M
Date: 2019-12-31 05:57:23
Rating: 4
Comment: My favorite place for facials. Everything is online. Need to book an appointment for facial. Nice staff.
Name: D********* J****
Date: 2019-12-17 18:06:05
Rating: 5
Comment: I went here in October for my nails. The lady there did an awesome job with my nails. Will definitely go here again. The nails lasted for 4 weeks. I was really happy with the service! This is a great place!
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Name: P**************
Date: 2019-12-11 19:50:00
Rating: 5
Comment: Incredible experience at Renu21!! Ive never had a facial before, but my face was in desperate need of some attention after a couple stressful months. The owner was so kind, personable and knowledgeable! My face looks and feels 1000% better than when I arrived. And I left with a better understanding of what my face needs in terms of skincare. She didnt try to push and products on me, only suggested that any organic products are better for long term use. I will definitely be back for more pampering WITH my husband!
Name: M****** P****
Date: 2019-11-08 18:02:31
Rating: 4
Comment: We didnt have an appointment but they got me and my daughter right in. Love the idea of organic nail. The dip process was fast. No strong odors like youll experience in salons using chemicals. Price was a bit high but you get quality nails.
Name: H**** B*****
Date: 2019-10-29 09:15:33
Rating: 5
Comment: Katie Thank You Again Amazing Job once again there 3 weeks ago I didnt really need a FilledThats how amazing this product is but I needed them lower length because of my job always on the computer so if you need your real nails strengthen and strong you need to make a appointment with Katie and use their organic dipping powder nail they have lots of Colors I staying with Natural Pain and Simple
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Name: N**** B*********
Date: 2019-09-15 22:44:02
Rating: 1
Comment: Today I went to get pedicures but the owner,was so route and did not want to give me service he lied that they are booked already and he did not even ask me do you want me to book you for another day?
Name: L*** H*****
Date: 2019-09-13 20:09:04
Rating: 5
Comment: We had a great experience and they were very accommodating with my special pregnancy needs. Also very sweet to my eight year old step daughter.
Name: H***** S*****
Date: 2019-09-03 02:06:52
Rating: 5
Comment: Always a great experience. Been going back for over a year now and always recommend since i get so many compliments on my nails!
Name: s***** r****
Date: 2019-07-11 17:28:15
Rating: 5
Comment: Good place for the organic facial
Name: O***** J******
Date: 2019-06-30 23:07:13
Rating: 5
Comment: Great experience. Friendly staffs and owner. Definitely recommended.
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Name: A******* B*****
Date: 2019-05-02 03:07:01
Rating: 5
Comment: Happy Feet Pedicure! Classic Manicure! Gentlemens Facial all in one session! Excellent Service!
Name: M****** S******
Date: 2019-04-05 18:17:43
Rating: 5
Comment: I can’t emphasize enough when I say I found THE BEST place in San Jose for any waxing & nail treatment! The staff is so incredibly sweet, I love how clean and friendly the environment is. And the waxing is the best quality waxing I have ever gotten, it’s thorough, swift, and relaxing! This is the ONLY place I will get my legs waxed at😍
Name: E******** T****
Date: 2019-03-10 05:24:09
Rating: 5
Comment: Customer service is amazing! They truly value customers time and honestly their service makes me want to go back, which I totally will! Everyone there is super sweet! I recommend making an appointment.
Name: Q**** M*****
Date: 2018-12-20 03:43:12
Rating: 5
Comment: Absolutely wonderful spa. I had a facial here with my Grandma and we were both so comfortable and relaxed! It was unparalleled in our experiences! I really felt that my facial specialist was super knowledgeable (she also ran the business++). Truly individual experience and treatment. Worth every penny! Heated tables and comfort at every step! 100% would go back
Name: C**** M*******
Date: 2018-06-16 20:12:15
Rating: 5
Comment: What a clean and positive energy environment. Prior salons, lots of talking among staff in a language I did not understand. Would have to get my acrylics touched up every 2 weeks. At Renu21 my dip nails last over 3 weeks. Great employees and services. Facial from Susan was outstanding.
Name: M****** L****
Date: 2018-04-18 03:38:27
Rating: 5
Comment: Love the service and knowledge!
Name: R****** L****
Date: 2018-03-05 23:23:46
Rating: 5
Comment: Very excellent service. Also felt no type of pain during the pedicure process. Other places were hurting my toes, but Renu21 doesnt hurt nothing. Highly recommend.
Name: F***** S****
Date: 2018-02-18 23:39:27
Rating: 5
Comment: Very friendly staff
Name: M**** D***
Date: 2017-08-23 01:58:55
Rating: 5
Comment: I frequently passed by this place while taking my dogs to pet smart or shopping at TJ Maxx. Just decided to give this place a try the other day and it was awesome! I took my little brother with me the other day to get a facial done as well. I personally got the organic facial which was very relaxing. The esthetician properly removed my makeup, steamed my face, extracted my acne, and brought my skin back to life! She was very gentle on my skin and even offered me hot tea, water, or organic juice at the end of our session. For his first time, my brother got the teen/acne facial. He said he has never felt more relaxed and had his pores feel so clean. Overall we both had a good experience. The shop was also nice and clean, would definitely recommend my family and friends to check this place out. As a definitely plus, their products are organic too!