Joels Plumbing & Installations

address: 1200 Lawrence Dr Unit 365, Newbury Park, CA 91320, United States
Phone: +1 805-319-0085
services: From the business: Identifies as Latino-owned,
Service options: Online estimates, On-site services,
Planning: Appointment required,

category: Plumber
rayting: 4.9
site: https://joelsplumbinginc.com/
worktime:
DayTime
Monday7 AM–5 PM
Tuesday7 AM–5 PM
Wednesday7 AM–5 PM
Thursday7 AM–5 PM
Friday7 AM–5 PM
SaturdayClosed
Sunday9 AM–2 PM



Name: K* L****
Date: 2024-07-03 20:58:33
Rating: 5
Comment: They were the best. Fast, clean, and really nice. They are my go-to people now. Love these guys.
Name: k**** w*****
Date: 2024-07-02 04:15:25
Rating: 5
Comment: Professional quality service. Definitely would hire them for any plumbing needs!Ryan Booth was exceptional! Will always ask for him!
Name: S*** H*******
Date: 2024-06-25 23:44:47
Rating: 5
Comment: Diego was great! Clean, polite and very professional. He worked efficiently and gave very clear explanations. I will definitely keep using Joel’s plumbing for all my needs.Update: needed an emergency repair and Joel’s to the rescue! Ryan was awesome and guided me through the whole repair process. He was knowledgeable, respectful and wonderful to deal with! Cost was very reasonable and Lolly responded with the necessary urgency and Ryan showed up within the hour as promised.
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Name: K********
Date: 2024-06-25 21:55:23
Rating: 5
Comment: Ryan found the problem, explained it, then fixed it. My kinda guy.
Name: B** L***********
Date: 2024-06-13 21:27:10
Rating: 5
Comment: Ryan was professional, friendly & went over and above in giving great service for a fair price. I would definitely call Joel’s Plumbing for any future plumbing needs.
Name: B********* K
Date: 2024-06-12 20:31:14
Rating: 5
Comment: The installers did an outstanding job, very professional and courteous. They worked hard, and my range hood looks great.
Name: P**** M******
Date: 2024-06-12 05:41:05
Rating: 5
Comment: If you want a plumber who is honest, dependable, knowledgeable, efficient, kind and affordable then call Joels Plumbing! I love that they are a family owned and operating business! They are very organized. I was able to make the appointment online with ease and followed up immediately. I found Joels Plumbing from the excellent reviews on NextDoor.
Name: B*** W******
Date: 2024-06-10 18:31:46
Rating: 5
Comment: I am impressed beyond words with my experience dealing with Joels Plumbing. Lolli answered my initial call and couldnt have been more pleasant and patient with me as I explained the situation that was going on with the upstairs toilet that was leaking from the bottom of it. Orlando came to the house and worked hard on a stubborn clog he found after sending a camera down the toilet drain. He was polite and professional in every way. Going above and beyond the call of duty, Orlando was determined to break through what was clogging the drain. After the job, he left the bathroom perfectly clean. Joels Plumbing is now my go to plumbing company.
Name: A*** R******
Date: 2024-06-07 20:41:47
Rating: 5
Comment: Clearly explained the process, as well as different costs available. Also very courteous.
Name: D**** B****
Date: 2024-06-01 01:25:45
Rating: 5
Comment: Fast service, came out on same day to replace garbage disposal.
Name: K**** A*******
Date: 2024-05-21 18:36:24
Rating: 5
Comment: Quick response in our emergency. Plumbers were skilled, informative, and courteous. Thank you!
Name: P**** D******
Date: 2024-05-21 02:48:19
Rating: 5
Comment: Crew was amazing, very professional installation with excellent cleanup.
Name: D*** L********
Date: 2024-05-17 14:54:52
Rating: 5
Comment: From the initial phone call with Lolly, then Diego and Danny arriving with smiles on their faces and dressed with the Joel’s logo, to their respect for my home (which is a mess from construction), knowledge and wonderful workmanship….I am very happy to have had them to my work.I will definitely have them back and highly recommend them!!!! 5 Stars for Sure!!!
Name: S**** S***********
Date: 2024-05-17 06:41:54
Rating: 5
Comment: Ryan was reliable and efficient. He did a great job.
Name: W****** C******
Date: 2024-05-13 23:58:31
Rating: 5
Comment: Joels Plumbing has handled all our plubing needs since our home was flooded back in August of 23. Service has been friendly, professional, and they dont leve a mess. Thanks fellas!
Name: J* M
Date: 2024-05-13 22:23:35
Rating: 5
Comment: Our plumber showed up on time and checked the status of two problems we have. Our kitchen sink faucet has a hand sprayer attached to a flexible hose. We often see a puddle of water at the base of our faucet after using the sprayer. Upon inspection, he concluded that the hose was bad and needed to be replaced. The other problem was related to one of our bathtubs. The stopper is supposed to be raised and lowered by moving a lever. A flexible cable transmits motion of the lever to the stopper. Apparently, something is broken beneath the stopper. (The stopper can be completely lifted out of the tub.) The plumber said, short of removing the tub which is out of the question, the problem is not fixable. So he recommended using a flat rubber stopper which is what we will do. He said the fix to the kitchen faucet is to replace the flexible hose. Since the projected cost of the repair was higher than I was prepared to pay, I decided to replace the hose myself. The plumber left with no hard feelings. I appreciated the way he handled the situation.
Name: K********** K************
Date: 2024-05-11 16:57:08
Rating: 5
Comment: They did the promised work in time at a reasonable price to our satisfaction. We would recommend this plumbing service to anyone looking for a new plumber or thinking of changing the present service.
Name: K******* T*** H*******
Date: 2024-05-01 18:53:06
Rating: 5
Comment: Excellent and extremely responsive. Great team and Diego is so personable, knowledgable and they are on my speed dial!!!
Name: t***** f*******
Date: 2024-04-27 01:43:58
Rating: 5
Comment: Bought a new kitchen faucet and garbage disposal. Called Thursday afternoon for install. Orlando came out the next day prompt and on time. Removed and replaced both units in around 2 hours also replaced shut off valves under the sink. Everything was perfect. Reasonable price and very efficient. Would use them again.
Name: S****
Date: 2024-04-12 21:39:45
Rating: 5
Comment: Responsive, professional, knowledgeable, fair & honest. Can’t ask for more than that. Great job…thanks!
Name: M****** T*****
Date: 2024-04-10 21:30:50
Rating: 5
Comment: Ryan was terrific! Fast, efficient and cleaned up after himself. I will definitely call again for any future plumbing needs! Thanks so much!
Name: S***** B*****
Date: 2024-04-09 19:09:20
Rating: 5
Comment: Orlando was right on time. Did a beautiful job installing my new toilet and bidet. Will definitely call him again if I have any plumbing needs.
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Name: D***** D*********
Date: 2024-04-05 03:58:49
Rating: 5
Comment: Ryan came on Tuesday to give me an estimate for water heater replacement. He was very professional, and willing to explain necessary charges and those that weren’t. I liked the price which I was able to compare with 2 other estimates. He returned that afternoon and installed my new Bradford White water heater in 2 1/2 hours. Again, I was impressed with his thoroughness, professionalism, and kindness. I would call Joel’s Plumbing in a heartbeat if necessary for any additional work.
Name: D**** S*****
Date: 2024-04-03 00:47:11
Rating: 5
Comment: AMAZING! Have used Joels Plumbing twice now and will absolutely call them again whenever I need! This time, I called with an outdoor plumbing/hose issue, and they were able to fit me in the next day! Danny was the technician this time, and he was efficient, kind and explained everything I needed to know. with zero surprises or add-ons.The first time I called Joels when I felt another company was inflating prices and being shady (I wrote a review but not sure it posted, so submitting it again). Joels responded quickly, clearly, and honestly. They completed the job perfectly (for much less than the other quote)!!! Orlando was also kind, quick and professional. I will 100% call them for my next plumbing need. BIG recommendation! (FWIW - they installed a new stove and had to cut tile and concrete to do it - its perfect)
Name: a***** c*****
Date: 2024-04-02 23:48:04
Rating: 5
Comment: Ryan was the plumber that repaired an enormous leak in our house. He was very helpful to us. Compared to other pluming contractors, he was so fair to us. We would recommend Joel’s Plumbing anytime. We are seniors and they did not take advantage of us. Thank you Ryan for all your kindness and support.
Name: J****** V*****
Date: 2024-03-26 19:01:58
Rating: 5
Comment: I found Joels Plumbing on Nextdoor. The business was highly recommended and now I know why. Ryan was at our house about 40 minutes after I made the call for help with our backed up drains. He was friendly, professional, knowledgable. The drains were back in order in a matter of 30 minutes and the price was right! I will definitely call Joels plumbing for future needs.
Name: K**** M*****
Date: 2024-03-25 04:32:46
Rating: 4
Comment: Thank you your explanations, prompt service, and “humanistic” approach to life. Great job, Ryan.
Name: J*** N*****
Date: 2024-03-22 18:29:10
Rating: 5
Comment: Friendly, professional, reliable, knowledgable and wonderful customer service.
Name: P****** M****
Date: 2024-03-22 00:12:34
Rating: 5
Comment: Needed a leak fixed quickly which was coming from the water line running to the refrigerator. After communicating back and forth with a call and texting pictures of the problem, the repair team was there in less than two hours. Both repair personnel were empathetic, quick, and efficient. Bill was as quoted with no issues.
Name: K**** S*****
Date: 2024-03-19 18:52:36
Rating: 5
Comment: The work is always well done and the plumbers are very personable. i have never been disappointed.
Name: A***** R***
Date: 2024-03-18 20:59:26
Rating: 5
Comment: 2nd time I have used Joel’s, both experiences I have had have been exceptional. They have been fair, punctual, and very nice. I will continue to use them.
Name: P****** B******
Date: 2024-03-14 23:29:35
Rating: 5
Comment: Second time I’ve used Joel’s. Highly recommended. Diego did a great job! Thanks.
Name: L*** B*******
Date: 2024-03-11 18:45:32
Rating: 5
Comment: A plumber was sent very quickly after my call and I was very satisfied with the work. I had three issues. The main one was fixed without having to replace anything. The second was handled with a thorough examination of all possible causes and then the isolated issue was fixed. The third problem was fixed to make it manageable and I will make another appointment at a later time for a long-term fix. Ryan was punctual, honest, and explained the issues well. I will definitely use this company again.
Name: M******* G******
Date: 2024-03-06 03:16:10
Rating: 5
Comment: These guys were the best! Very professional, great communication, and thorough work. Another company attempted to clear my kitchen drain from inside only (did not attempt exterior vent) before advising the clean out was needed and quoted double the price for the same job. Diego immediately offered to try alternative options before jumping right into installing a clean out. I appreciated that they were knowledgeable and experienced in the field. Ultimately I needed the clean out but didn’t mind paying as I felt confident in the work they did at a much more reasonable price. Very happy I made the call to Joel’s Plumbing!
Name: G*** M****
Date: 2024-02-29 23:34:10
Rating: 5
Comment: Great job, very honest, saved me a lot of money by reusing some parts that were still viable.
Name: J** H****
Date: 2024-02-28 18:17:13
Rating: 5
Comment: Excellent service foe a leaking toilet wax seal. On time and professional. Very pleased with caulking and cleanup. Competitive rates. Emergency service on weekends only!
Name: S**** L***
Date: 2024-02-22 00:19:24
Rating: 5
Comment: Ryan from Joel’s plumbing came out to look at accumulation of water on my back patio, after the recent rains.He was able to easily access what was causing the problem and suggest ways to remedy the problem.I would highly recommend Joel’s Plumbing.
Name: C**** S
Date: 2024-02-13 20:27:12
Rating: 5
Comment: Awesome job wish I would have kept our appointment last week
Name: B***** H*******
Date: 2024-02-13 01:01:03
Rating: 5
Comment: Orlando came by to replace some sink shutoffs and bathroom sink, tub and shower faucets. I was impressed with the great customer service from contacting them to the service call. Everything was professional and reasonable, and I was left with feeling like I hired the right contractor…which is such a great feeling! I’ve now found the plumber I’ll be using!
Name: j********* g****
Date: 2024-02-10 20:56:33
Rating: 5
Comment: First of all my shower was clogged on a Sunday morning and toilets at both ends of home slow to flush. I called 2 other plumbers but unavailable and then 2 neighbors recommended Joel’s and one who is a trusted handyman said he often used Joel’s.Lolly answered my call to Joel’s and talked me off the ledge with a calm phone assessment of my issue and gave me pricing for sending help Sunday or waiting for an appointment on Monday and I realized it was reasonable to wait! Orlando arrived in the first 30 minutes of a 3 hour timeframe and completed the outside and inside chasing down the clog and left in one hour after clearing it without a spot or spill anywhere !!! Lolly and Orlando are ‘clearly’ my Heros!!!
Name: S****** D******
Date: 2024-02-08 18:22:51
Rating: 5
Comment: Fantastic experience! Ryan was prompt, communicative, knowledgeable-- a true pro in every sense. Will definitely call Joels Plumbing in the future.
Name: C****** C*******
Date: 2024-02-07 19:25:33
Rating: 5
Comment: Always friendly, fair prices, and quick, complete service. I recommended them to everyone
Name: H***** B***
Date: 2024-02-07 17:38:47
Rating: 5
Comment: Excellent service! Very professional. Clearly identifiable attire with Joels Plumbing logo and vehicle clearly marked. Super efficient!
Name: B**** W****
Date: 2024-02-05 19:35:21
Rating: 5
Comment: Great experience. Great work. Very friendly and attentive
Name: C******* D*** P**
Date: 2024-02-04 22:58:53
Rating: 5
Comment: Excellent professional service. Fast too.. we had an emergency on a Sunday with our water heater. They were available and ready to work on it. Highly recommended.
Name: S**** C***
Date: 2024-02-02 18:02:49
Rating: 5
Comment: Ryan was very knowledgeable, professional, and very helpful. In January 2024 I had Joel‘s plumbing come out for a toilet leak under the flooring. They recommended that other steps need to be taken before they could fix the problem. They came back today and took care of what was needed and I truly do appreciate and trust Joel‘s plumbing, I would highly recommend them to anyone.
Name: j******* r******
Date: 2024-01-26 19:20:46
Rating: 5
Comment: Great work! Had a toilet installed. Joel’s plumbing was the only company willing to quote me over the phone without wanting to come out and assess first. Reasonably priced and Orlando did an amazing job. He was very professional and courteous, and he cleaned up after. Was very pleased and will use their services again
Name: L******* 3**
Date: 2024-01-25 21:01:31
Rating: 5
Comment: On time, courteous, professional and did great work.
Name: L**** L*
Date: 2024-01-24 19:53:34
Rating: 5
Comment: Ryan is helpful, knowledgable and dependable. Totally professional. Strongly recommended, especially if you have a hard to reach job.
Name: D***** E********
Date: 2024-01-23 06:32:23
Rating: 5
Comment: Ryan was super friendly. Joels plumbing is my new plumber for sure!
Name: S** E********
Date: 2024-01-21 22:02:58
Rating: 5
Comment: Joels Plumbing is outstanding. We had a Sunday emergency and they were able to come out and rescue us. They got here quick, were pleasant, efficient and knowledgeable. Orlando was a pleasure to deal with.
Name: J******* K
Date: 2024-01-19 22:58:42
Rating: 5
Comment: Showed up on time, very professional and was willing to explain what was needed vs. optional. The price was also reasonable.
Name: P**** T********
Date: 2024-01-17 20:46:58
Rating: 5
Comment: Excellent family business. Diego arrived as scheduled and resolved clog issue
Name: B***** F*****
Date: 2024-01-17 16:54:09
Rating: 5
Comment: Orlando did a great job. He called before arriving which is appreciated. Orlando was fast to complete my repair because he had the proper tools. In the future I will call Joel’s plumbing for my plumbing problem.Thank youBlaine F.
Name: L*** d**
Date: 2024-01-10 22:48:48
Rating: 5
Comment: Orlando was a pleasure to have in my home. I will be using Joel’s plumbing in the future
Name: A***** M****
Date: 2024-01-08 20:39:58
Rating: 5
Comment: We are loyal customers since 2018, because of the excellent service they provide. Our house is about 25 years old, and we’ve had to call plumbers on multiple occasions over the years. We ALWAYS call Joel’s! They are very knowledgeable, professional and honest. It’s a family owned business - father and sons. They are trustworthy and dependable, and reasonably priced. They get the job done (whatever it is!), and they clean up their mess before they leave! Im a 60 year old woman, and I feel comfortable in my home and safe when they are working in my home, and I am always confident in their work and advice.
Name: E**** L****
Date: 2023-12-26 20:57:21
Rating: 5
Comment: Joel’s plumbing is great. They were able to come same day! Ryan was awesome and fixed the toilet quickly and efficiently. This was our second time using this company.
Name: J C***
Date: 2023-12-26 20:31:44
Rating: 5
Comment: These guys are the best! Top notch work at a reasonable price with the best customer service. For me personally, I feel so happy and relieved that they are such good people. I never have to worry about anything with these guys. They better always be in business because I don’t want to go anywhere else for my plumbing needs !!
Name: g*********
Date: 2023-12-23 02:04:18
Rating: 5
Comment: Orland was courteous and professional. Most importantly, he got the job done correctly after 2 failed attempts by Home Depot where a purchased the microwave
Name: D***** Z**********
Date: 2023-12-21 20:49:22
Rating: 5
Comment: Ryan was great. Very communicative and easy to deal with. Highly recommended
Name: C**** C*********
Date: 2023-12-21 00:58:59
Rating: 5
Comment: I didn’t have to wait too long for someone to show up. They were very polite, and considerate of my hardwood floors. Their due diligence fixed the problem, with more fixes down the road. Things were left nice and clean. Thank You!
Name: G***** O******
Date: 2023-12-20 01:26:44
Rating: 5
Comment: First time using Joels and were very pleased. Ryan was very professional and went out of his way to fix our master bathroom sink in the most cost efficient way. We were so pleased we ordered a new water heater from Ryan as ours was way overdue for replacement. I will post additional info after the water heater installation later this week.
Name: L**** L******
Date: 2023-12-19 21:29:49
Rating: 5
Comment: Very prompt, professional and polite! I will definitely use Joels plumbing again, everyone I spoke to was very nice!
Name: L**** r****
Date: 2023-12-14 03:32:35
Rating: 5
Comment: Orlando is great. Super efficient and knowledgeable. Pleasant and a great guy.
Name: T****** I*****
Date: 2023-12-14 00:42:45
Rating: 5
Comment: This was our first time using Joels plumbing, and we will definitely call them again! They were quick to respond, extremely professional, and reasonable.
Name: C**** L*****
Date: 2023-12-13 22:47:48
Rating: 4
Comment: Diego did a great job on the tankless water heater, but he would not install the existing recirculating pump.
Name: K** K*******
Date: 2023-12-13 11:09:19
Rating: 5
Comment: Ryan was informative and patient about all my questions and concerns. He installed a new hot water heater in the garage. The entire process was very pleasant.
Name: M****** L******
Date: 2023-12-12 17:56:44
Rating: 5
Comment: Danny was great with getting the parts needed and quick installation of water filter system.
Name: N**** K******
Date: 2023-12-09 15:29:47
Rating: 5
Comment: I needed a plumber and an appliance installer. Joels Plumbing did both so I gave them a shot. Orlando diagnosed my plumbing leak the previous week and instructed that we needed new faucets and valves. He returned the following week when the faucets and new oven arrived. He replaced two bathroom faucet assemblies, installed a new water valve for my refrigerator and installed my new oven. Everything is working great. I highly recommend Joels Plumbing & Installation. We will definitely use them again.
Name: C P
Date: 2023-12-09 00:32:03
Rating: 5
Comment: Orlando did several jobs for us. He was on tìme!!!! He did a great job! Highly recommend him.
Name: S**** W******* (*****
Date: 2023-12-05 02:07:51
Rating: 5
Comment: Love Joel’s! I will always use this awesome company for my plumbing needs.
Name: M**** S***
Date: 2023-11-29 20:55:52
Rating: 4
Comment: Danny was very polite and professional .He used shoe covers and brought a Matt to protect the flooring . Most importantly he was very honest in revealing all the processes of his service . I also appreciate he was able to give time to review/ consider other issues/ projects in the plumbing of the house I also appreciate that the price quoted to me by the office was honored and there were no surprise charges. I will however say that the reason it is not 5 stars is that I had to take two half days off work as the first time the technician never made it to my home as they were very much running late. I did not receive any calls or warni gs that the tech will be late or no show so that was difficult on me. But these things can happen around the holidays I guess.
Name: N*** K*******
Date: 2023-11-28 19:20:52
Rating: 5
Comment: Ryan did a terrific job at our home. He is professional, honest, and I am glad that we called Joel’s Plumbing, once again. Congratulations on having a fine employee on your staff.
Name: T***** M**********
Date: 2023-11-27 18:20:45
Rating: 5
Comment: Ryan worked fast and got the job done. 100% professional, on time. No doubt we will always go with Joels plumbing going forward. A+
Name: J**** G*********
Date: 2023-11-25 04:41:50
Rating: 5
Comment: The plumbing specialist did very well and professional. I highly recommend this plumbing co. to others.
Name: S** A*******
Date: 2023-11-20 20:50:29
Rating: 5
Comment: Great service. Less than we expected. Will definitely call for future plumbing needs.
Name: S******* E********
Date: 2023-11-15 17:38:00
Rating: 5
Comment: Great service and very personable yet professional. The receptionist, Lolly, is so nice and very helpful. The plumbing work by Diego was done quickly and professionally, and when Orlando came to see what was needed to install a new oven, he told us how he would do it. We have had 2 other installers scheduled who never showed up, and your company showed up on time with lots of installers knowledge. After not having an oven since July, we can finally see the light at the end of the tunnel. Thank you so much!
Name: K***
Date: 2023-11-10 14:55:51
Rating: 5
Comment: Immediate response to my call for service. Lolly was very communicative and followed up with text confirmations re the job, scheduling, arrival time, and then the invoice. Ryan was polite, thorough, and professional. Thanks to Dave from Allstate Appliance Repair for the recommendation.
Name: V******* G*******
Date: 2023-11-02 17:24:42
Rating: 5
Comment: Very professional and answered my questions. A quick response and problem fixed quickly. Will use them for future plumbing issues.
Name: M*** C****
Date: 2023-11-01 02:46:57
Rating: 5
Comment: Orlando came on time and completed the task in an under an hour. He did an excellent job installing a bidet toilet seat. Left the bathroom clean and was very professional and friendly. I would not hesitate to hire them again. Thank you!
Name: M*** A** N****
Date: 2023-10-31 23:14:07
Rating: 5
Comment: I highly recommend this company. Easy to schedule and I was notified when the plumber was on his way with his picture. Ryan was very professional and knowledgeable. He did a terrific job and cleaned up the area as you’d never know what all had been done. This was my second call to Joel’s within a couple of months and while I hope nothing else goes wrong, Joel’s will definitely be called when I need plumbing service again!
Name: E***** W*****
Date: 2023-10-31 22:34:42
Rating: 5
Comment: Ryan was amazing. He did a fantastic job on my older home that created some obstacles. He was thorough, professional and I would hire Joel’s again in the future
Name: 4**
Date: 2023-10-24 16:51:25
Rating: 5
Comment: Diego was the most pleasant serviceman I have ever had in my home. He Immediately diagnosed the problem, a leaking dishwasher, and went out of his way to check water pressure in home. I willDefinitely use Joel’s plumbing again and highly recommend to friends and family. Excellent experience.
Name: G***** K*********
Date: 2023-10-20 22:19:22
Rating: 5
Comment: Im extremely pleased with this company. There were very responsive, kept me informed and updated me with every step they were taking (by email and text).Ryan was a pleasure to talk to and he explained what he was doing. The work was done in a professional mater, clean and fast. I totally recommend them to anyone who needs plumbing work.
Name: K**** C
Date: 2023-10-13 18:32:44
Rating: 5
Comment: The office returned my call immediately to schedule service. I was informed by text that Ryan was on his way and his picture was given. Ryan was exceptional in professionalism, demeanor, and expertise, and the price was a great value. I will definitely use Joels Plumbing again.
Name: L**** R***
Date: 2023-10-13 02:12:24
Rating: 5
Comment: Diego from Joel’s plumbing installed my new dishwasher. He was very conscientious and professional. Definitely took pride in doing a thorough job. Will call again for any plumbing needs.
Name: R** P*****
Date: 2023-10-12 00:16:33
Rating: 5
Comment: Joel did an excellent job in installing our new dishwasher. Very professional, clean and courteous.Look forward with working with him again
Name: C****** W******
Date: 2023-10-11 00:46:09
Rating: 5
Comment: Orlando was excellent! He installed my washing machine and was very kind to explain everything.
Name: L*** E*******
Date: 2023-10-10 18:27:33
Rating: 1
Comment: After having a previous good experience with a double oven install, needed to call on Joes plumbing for kitchen sink replacement estimate. After scheduling an appointment, they failed to show up. Apparently they confused the job with another. The rescheduled appointment the following week where a 3 hour arrival window was given, resulted in a late arrival after the 3 hours. Pretty frustrating. But it seems like the company operations are suffering a sudden case of disorder and unreliability. Hope they can get their act together, because the owner is a nice and fair individual but hes had to pull back a bit recently I heard.
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Name: a** a****
Date: 2023-09-30 15:24:29
Rating: 5
Comment: Loved the time that Joels plumbing gave they were in contact with uodates upon arrival. Very professional and mannerism respectful. Highly recommend.
Name: M**** P*****
Date: 2023-09-30 03:46:58
Rating: 5
Comment: I contacted 2 other plumbing companies but never received a call back from either of them. Joels Plumbing was referred to us and they responded immediately and came out the next day. I will be using them again in the future.
Name: J***
Date: 2023-09-28 22:05:08
Rating: 5
Comment: Orlando is an excellent installer and a great person!I would recommend Joels plumbing to anyone.
Name: r****** w****
Date: 2023-09-20 19:27:29
Rating: 5
Comment: Great work as always. After the hot water heater replacement. I decided to be a repeat customer. Ryan fixed a leaking toliet drain setting the wax ring on a uneven tile perfect. It has been on going issue but not now. Also he replaced a bathroom sink drain fixture that was rusty with ease..
Name: F N
Date: 2023-09-20 16:46:39
Rating: 5
Comment: Have used Joel’s for years and they continue to deliver. Booked online and had my services performed the next day. Big thanks to Ryan he is a true professional!
Name: H****** A*******
Date: 2023-09-20 00:44:00
Rating: 5
Comment: Joel’s Plumbing = Great service, good people. They feel like family when they walk through your door, like you’ve known them for years.
Name: P**** S*******
Date: 2023-09-19 20:26:43
Rating: 5
Comment: Ryan was very helpful and effective. I am very happy with the service from this company, and now know who to call for all of my plumbing needs going forward!
Name: E***** C****
Date: 2023-09-18 18:36:26
Rating: 5
Comment: Ryan was professional, knowledgeable and courteous. He took the time to explain things and answered all my questions.I will be sure to call him again when I have need for a plumber.
Name: H***** W****
Date: 2023-09-14 23:39:26
Rating: 5
Comment: Ryan did a great job!! Figured out the problem and repaired it properly. Very courteous and professional!! Great job!!
Name: C******** S****
Date: 2023-09-14 19:37:47
Rating: 5
Comment: I have done many projects with Joels Plumbing and they have never failed to impress. I will continue to use them for my projects, because they have been so great to work with! From their office staff to their installers, they have never failed me.I highly recommend them!
Name: D**** B***
Date: 2023-09-12 21:53:32
Rating: 5
Comment: We had a difficult problem with installing a new water heater and removing an old solar heater. Diego was outstanding explaining all the time what he was doing and stay right within the estimate he gave us, He worked extra long day to make sure we had hot water and everything was left clean and neat. We truly appreciate this kind of service since one does not seem to be able to get that anymore. A 10 star company.
Name: K** N****
Date: 2023-09-12 16:26:29
Rating: 5
Comment: Ryan was a gentleman very polite and kind. I saw recommendations on ND and I’m glad I called
Name: R**** V*********
Date: 2023-09-08 23:34:28
Rating: 5
Comment: Ryan was great! He was here on time and finished pretty fast. He fixed the problem with our disposal unit. Will definitely call Joels again!
Name: C******
Date: 2023-09-06 19:55:22
Rating: 5
Comment: I needed a new kitchen faucet installed.Ryan arrived right on time and hooked it up quickly and professionally. He even put all the stuff back under the sink!My new go to when I need a plumber!
Name: p*** b***
Date: 2023-08-25 01:01:17
Rating: 5
Comment: Our drain from the bathroom to the mainline was clogged - toilet water was backing up through the bathtub.. gross! Called Joels Plumbing and they called back right away. Ryan came out and was very thorough diagnosing the problem, despite running into a lot of issues with our old pipes and odd access points. He did a great job locating the problem and clearing it out. Thank you Ryan, I highly recommend Joels Plumbing!
Name: M****** H*****
Date: 2023-08-15 23:25:48
Rating: 5
Comment: These guys are the best...Danny and Gabriel came out and replaced a toilet at my house...they know their stuff, are very good guys and professional. They came put the next week and installed an induction stovetop...perfect!...I cant recommend them enough...
Name: J*** A***** S****
Date: 2023-08-15 17:54:26
Rating: 5
Comment: From the call to the office to the awesome plumber who came out to the house to complete the repairs, my experience was great! I’d recommend this company to anyone. My neighbor referred me to them and I’m so grateful to pay it forward. Love working with a local company, too. Great communication and fair price. Thanks Ryan and Joels plumbing!!
Name: H******** N*****
Date: 2023-08-10 18:19:24
Rating: 5
Comment: Joels plumbing came through for me within 24 hrs of calling them. I had a water heater leak where the entire unit needed to be replaced. They were responsive and communication was great. They also were very fair and upfront with pricing. Diego and Danny did an amazing job from start to finish of the job. Cant thank them enough with their professionalism and service.
Name: R*** B*******
Date: 2023-08-09 17:56:05
Rating: 5
Comment: Ryan, our technician, was very friendly, helpful, and quick. The task required a different course of action than we originally anticipated, but Ryan found another way to complete it without tacking on extra time or money. Would definitely recommend!
Name: K******* C******
Date: 2023-08-09 03:05:30
Rating: 5
Comment: Your technician showed up on time, was very polite, professional, answered all our questions and took care of our leaking problem.Thank you very much. Mike and Kathy Chauvin
Name: J**** H****
Date: 2023-08-08 23:43:06
Rating: 5
Comment: Joel is one of those people that you meet once in a lifetime. He cares about you and will do what ever it takes to help you. Thank you so very much for your help. Jim and Denise
Name: K**** D***
Date: 2023-08-04 18:45:06
Rating: 5
Comment: Ryan was incredibly kind and professional. He even educated us to help prevent this issue in the future. 10/10 would recommend.
Name: M****** M*****
Date: 2023-08-03 23:36:34
Rating: 5
Comment: Orlando did a great job clearing my kitchen drain. He was very careful, efficient and very thorough in cleaning up. I highly recommend Joel’s Plumbing.
Name: C******** M***
Date: 2023-08-01 23:43:44
Rating: 5
Comment: Called Joel’s Plumbing for service of a backed up kitchen sink. Left a voicemail then spoke to Lolly via text. She was very quick to reply! Lolly was able to send someone out the same day.I was given a window of 3 hours for arrival and Orlando arrived in less than an hour and a half!Orlando diagnosed multiple issues and came up with the best solution to resolve the issues. He was very professional and extremely efficient in his work. He was conscientious about keeping the work area clean and wiping his feet each time he came in and out. Plus, he made sure to clean up all areas before he left. A very pleasant, hard working person.It was a pleasure doing business with this company. Great customer service, honest and very reasonable rates. Thank you, Lolly and Orlando!Robert and Cathy Munoz
Name: R** K*****
Date: 2023-08-01 00:28:44
Rating: 5
Comment: Called on a Sunday, plumber dispatched within a few hours and fixed my problem. Even gave me a discount on the weekend rate. Would highly recommend!
Name: L**** F**********
Date: 2023-07-27 20:40:25
Rating: 5
Comment: Very professional and personal. Gets to the point of any issue and fixes it promptly. Will use him for all of our plumbing issues!!Thank You !
Name: S*** M*******
Date: 2023-07-27 18:33:24
Rating: 5
Comment: I worked with Ryan and he was quick and efficient. I will be calling again for any plumbing problems in the future 10/10
Name: M****** C*****
Date: 2023-07-25 01:46:23
Rating: 5
Comment: Ryan was able to troubleshoot our tankless water heater and fix it for us, plus repair a shower faucet handle. He didnt push any costly extra work on us and was very knowledgeable and free with all kinds of advice. I will definitely recommend him to friends and neighbors.
Name: R** N******
Date: 2023-07-17 19:56:53
Rating: 5
Comment: Great communication, right on time, took care of my issue in less than 15 minutes. Fast and professional. Excellent.
Name: A***** G****
Date: 2023-07-10 16:50:47
Rating: 5
Comment: Used Joel’s to install a new toilet and change out the shutoff valve. The work was done promptly, Diego was friendly, wore shoe covers and cleaned everything up afterwards. Toilet is not leaking anymore!
Name: K** E*****
Date: 2023-07-06 23:07:01
Rating: 5
Comment: Orlando Magana was the tech who responded and he did an excellent job not only in making the necessary repairs but also providing very good information.
Name: J*** T****
Date: 2023-07-04 21:29:33
Rating: 3
Comment: Orlando was able to come to our home the same day we had a leak from the city line and take care of our issue. He was able to identify and fix our problem quickly, and was professional.My complaint is two fold - the price for this fix felt extreme ($1100 for a pipe replacement that was inches away from the city line) - and he failed to replaced the regulator that broke (instead installed a new brass fitting). I will now need to invest in additional work to install a new regulator so I can turn off my water without touching the city line.
Name: J*** Z
Date: 2023-07-03 19:54:10
Rating: 5
Comment: Quick response and on time. Ryan was very professional and even gave us less price then originally estimated.We will use their service again
Name: S****** C*****
Date: 2023-06-29 22:43:27
Rating: 5
Comment: Ryan Booth was great - fix the problem quickly and efficiently, priced fairly, and got me in the schedule very quickly. I really appreciate it!
Name: D**** D******
Date: 2023-06-23 16:10:37
Rating: 5
Comment: Ryan did a great job and was very thorough investigating the water leak issues, and the gas line for my fireplace. Very friendly and courteous.
Name: C********
Date: 2023-06-12 19:42:23
Rating: 5
Comment: Ryan from Joel’s Plumbing arrived early, but called first to ensure that his early arrival still fit in with my schedule. He was professional and hard-working while he was here. Very friendly and knowledgeable. We are repeat customers at Joel’s Plumbing and will continue to be!
Name: j**** c*****
Date: 2023-05-03 20:19:02
Rating: 5
Comment: Joels is the only company we will ever use. From Lalie, who helps book the request to every service tech that has come to our home to assist us with plumbing issues, they are all incredibly amazing! Thank you Joels, for being our trusted plumbing service! I highly recommend them to anyone who needs plumbing services.
Name: J**** T***
Date: 2023-04-25 19:14:00
Rating: 5
Comment: Easy to schedule online the following day to unclog a toilet that my plunger had no effect on and also had them install a replacement garbage disposal that I had provided. Work was done quickly and was very reasonable. My wife liked that they work shoe covers while working inside too. Will definitely use in the future for any plumbing issues.
Name: B** L*****
Date: 2023-04-20 18:11:26
Rating: 5
Comment: Danny was excellent, courteous, and explained the entire process. I was totally satisfied and will use for any future plumbing issues.
Name: J*** O******
Date: 2023-04-14 21:22:43
Rating: 5
Comment: Awesome job by installer for our new dishwasher! Great job. I couldn’t have asked for better customer service. Went out of his way to try to help on faucets replacement too! We’ll use Joel’s for all our plumbing needs going forward!!!
Name: J****** N*
Date: 2023-04-08 15:08:50
Rating: 5
Comment: Honest plumbers, will not rip you off like other businesses. The plumbers (Diego and his associate) explained the problem in my water heater and suggested solution for it. I will definitely use their services again for plumbing issues. Very professional and courteous.
Name: B**** B*****
Date: 2023-03-28 17:00:01
Rating: 5
Comment: Although technically I didnt hire Joels Plumbing, that is only because after their rep crawled my attic, found a crimp in my fridge water line and uncrimped it,I decided to see how it is over time. The result has been a substantial improvement with no payment required. Thats a good way to gain a future customer!
Name: J******* S*******
Date: 2023-03-22 20:32:42
Rating: 5
Comment: Orlando was the plumber who came and installed an air gap and new dishwasher. He was professional, on time, courteous, and explained everything he was doing. Once the dishwasher was installed, he checked to make sure it was working properly- and discovered a plug in our garbage disposal that hadn’t been completely removed. So grateful to have a company that is trustworthy. Thanks Orlando- you rock!
Name: D*** M*****
Date: 2023-03-17 23:29:31
Rating: 5
Comment: Excellent service ! Very professional did outstanding job left out place perfect would highly recommend Diego and Joel’s plumbing
Name: Z** T*****
Date: 2023-03-14 04:24:51
Rating: 5
Comment: Joel’s plumbing is the best. We had a pretty big leak underneath the slab of our house, and they were able to quickly locate the leak, cap the pipe and reroute through the ceiling in no time. Can’t say enough good things about the staff.
Name: C**** S******
Date: 2023-03-11 22:30:59
Rating: 5
Comment: My mom called Joel’s and they sent over Diego. She said he came over promptly and resolved her issue very efficiently. She would completely recommend Joel’s plumbing to anyone in the area.
Name: K* F********
Date: 2023-03-10 19:56:57
Rating: 5
Comment: Fixed our clog and gave us some wonderful suggestions as to how to help my family safe and protected. Very knowledgeable!! Felt like a loving uncle came over to look out for the family. Cant recommend Joel and his team enough! Hell be our go to plummer for next time.
Name: C****** R**
Date: 2023-03-09 17:26:20
Rating: 5
Comment: We had a big problem! Joels plumbing came and fixed our high pressure issue by installing a new pressure regulator…… after it was complete Joel noticed we had a small slab leak and they were able to repair that the same day. I highly recommend Joel’s plumbing! they are very knowledgeable and professional. Great people to work with!
Name: K****** G*****
Date: 2023-03-08 19:55:04
Rating: 5
Comment: Joel’s Plumbing is the best !! Highly recommend them to all my family and friends . We recently had a slab leak at our house so we called Joel’s Plumbing they were able to come out, fix the issue and get our life back to normal. So happy we called them! Will be using them for all our plumbing and installation needs.
Name: L*** N****
Date: 2023-02-27 22:20:20
Rating: 5
Comment: Joel’s plumbing came to my nail shop a commercial building and serviced my water heater and unclogged our toilet and I will be also getting a faucet installed by them. They had great customer they are small family business and just added commercial plumbing services. We highly recommend Joel’s plumbing we are very happy with there services and they have fair prices.
Name: A K
Date: 2023-02-27 07:01:28
Rating: 1
Comment: Second edit. Due to the rebuttalsIts unfortunate that I have to update this review yet again, but I feel the need to address the companys reply to my review. Their response is an effort to still engage in defamation and personal attacks against me from a platform where they feel untouchable. You see, following my review of my legitimate customer experience, Joels Plumbing then chose to defame my business with false online reviews, making statements about my character and attacking me personally. My business manager spoke to them and politely asked them to remove the review, given its defamatory nature and that they had not legitimately engaged my services. They refused to do so, and my business manager was instead met with hostility and combativeness. It was not until a final written notice of consideration of legal action that they chose to remove the review.That is where we find ourselves. An agent of this business has taken it upon themselves to continue their personal and passive aggressive attacks (a vile man like him, Ill pray for him as I strongly dislike him, etc.), over a professional issue. To make things worse, theyve now brought my newborn daughter into it, which I dont take kindly to no matter the manner, as she is not theirs to discuss in a public forum. (However, I, as her father, can state that I asked how quickly we could resolve the ongoing service issue, as the inability to do laundry was preventing me from preparing for her imminent arrival, which was discussed privately.) I find these personal attacks and the inclusion of my child frustrating and counter to a company that markets itself as family-owned and operated.My original review, which can be found below was nothing but straight forward, and spoke only to my professional engagement with this business. I cannot say the same for their response or now removed defamatory review of my business.First time they were here. Two young boys showed up. Walked around the house for a little. Claimed they would come back with a video camera to inspect the pipes.That was 3 months ago.THEN they did do a snake in the garage.But, Left all the mess. They didnt not even bother sweeping or wiping anything. The didnt lay anything on the washer for their equipment. So the washer and dryer are scratched up pretty bad.Then when I called to get it rescheduled and handled properly they sent me elsewhere.As a business owner im used to provided a certain level of customer service. Even if the customer is tough or the job is hard I use those times as a chance to show people what i can do.Under promise and over deliver!EDITEDNow the young lady who does the texting seems upset and taking what is a professional review, where i have not written anything to Attack personally….now im receiving personalComments texted to me. With the way things have been going im Not surprised.Its unfortunate to say that Seems theres a genuine coaching opportunity here for joels plumbing.
Name: C****** A*******
Date: 2023-02-16 21:47:51
Rating: 5
Comment: Excellent service and extremely professional. Went above and beyond by checking the water pressure to avoid any future issues while checking the pressure also advices on changing a valve for safety. Not pushy to have an additional change or job but a simple fyi. Would absolutely use again.
Name: G*** a** S**** W*********
Date: 2023-01-18 21:04:57
Rating: 5
Comment: We have been using Joel’s Plumbing for all of our plumbing and appliance installation needs for the past seven years. They are always friendly and professional. So easy to have in our home! Their workmanship and expertise are exceptional. We highly recommend them!
Name: D****** M******
Date: 2023-01-16 21:25:22
Rating: 5
Comment: Thank you Joels Plumbing for your quick response and repair of our main water line. We had a small leak near our water meter so called Joels on a Monday morning to come and repair. Diego showed up around noon and attempted to do a quick fix but due to the age and corrosion of our pipes realized we needed our water main replaced. Rather than reschedule, Diego went right to work and was later joined by a co-worker. They stayed until 10:00PM to do as much as possible, then they hooked up a hose so we had water access overnight and in the morning until they returned. After 21 total hours, the job was completed. Thank you again Joels for taking care of us.
Name: M*** N******
Date: 2022-12-20 06:33:49
Rating: 5
Comment: Diego at Joels Plumbing provided exceptional service and has a wealth of knowledge regarding all things plumbing. We greatly appreciated his professionalism and expertise. I would highly recommend going with Joels Plumbing.
Name: A*** P*******
Date: 2022-12-15 20:49:35
Rating: 5
Comment: Joels Plumbing is a very professional outfit! They follow up with upcoming appointments and ETAs for their technicians. Orlando did a custom water supply line for us and is in the process of installing a new faucet in our laundry room. He even came out a few days early to take out the old faucet so I could prep the area. We are pleased to be using Joels for our kitchen remodel currently under way. Sink, disposal, new supply line valves and connecting our gas stove top. Lalie at the office is very professional and a pleasure to deal with. They are conveniently located in Newbury Park.
Name: L**** W*****
Date: 2022-12-15 00:34:06
Rating: 5
Comment: Very courteous technicians, knowable, polite. Kept their work area clean. Explained in detail what they were going to do. Kept in touch concerning arrival time. This is the 3rd time we have used Joels Plumbing and we will call them again if we need plumbers.
Name: M*** N*****
Date: 2022-12-06 20:20:25
Rating: 5
Comment: Installation of Microwave above stove,Very professional, on time, highly recommend.Office staff scheduling, Lolly, absolutely fantastic.In todays world customer service is hard to find.Not here, they nailed it, do not hesitate to call.Highly appreciate the work done .
Name: D*** W********
Date: 2022-11-24 15:59:07
Rating: 5
Comment: Joel was contracted to install our new dishwasher. It was difficult because of the previous installation but Joel got the job done and was good humored the whole frustrating time. I will call him with any future plumbing needs.
Name: D** F***
Date: 2022-10-25 16:04:25
Rating: 5
Comment: Excellent service performed by Joels Plumbing. Work provided included Installation of kitchen sink and accessories (airflow valve, kitchen faucet, water purification faucet, garbage disposal).
Name: B****** L*****
Date: 2022-10-20 00:19:27
Rating: 5
Comment: Joel’s plumbing is the best! I have been referring them for years and recently had a slab leak. They came out next day, Figured out a great solution, not involving jackhammering my foundation and had us up and running in 24 hours. Not only are they good but they are fair. Diego and team are the best. If you need a plumber, they should be who you call!
Name: K** T*****
Date: 2022-09-29 19:12:33
Rating: 5
Comment: Joel and Danny delivered and installed my new dishwasher. Very professional and answered all my questions. I will use them again and recommend them to my friends and neighbors.
Name: B** B********
Date: 2022-09-23 23:14:05
Rating: 5
Comment: Joels Plumbing is the name you can trust. I know that sounds basic but when youre looking for a plumber you want them to be professional, on time, good price, and definitely honest. I highly recommend Joels Plumbing. Of course I hope you dont have any Plumbing issues but if you do you are 100% in good hands.
Name: J***** H*********
Date: 2022-09-17 04:08:22
Rating: 5
Comment: Appliance install was excellent. Professional, knowledgeable and courteous. Really went above and beyond with practical workarounds. Orlando rocks!
Name: C****** S*****
Date: 2022-09-15 20:37:39
Rating: 5
Comment: The guys were friendly and professional. They completed the job efficiently and did a thorough check to make sure there were no leaks. They offered to put my supplies back under the sink. I highly recommend this company for your plumbing needs.
Name: S**** R*****
Date: 2022-09-01 20:04:52
Rating: 5
Comment: We had Diego and Danny working our repairs and they were very considerate of our needs and time. We can’t stop talking about how easy it was to work with them and how glad we were to have picked this company. If you’re looking for plumbers who excel at their work and have good customer service, this is where you’ll find them!
Name: j**** s*******
Date: 2022-08-26 18:43:26
Rating: 5
Comment: Joel’s plumber is fabulous. I absolutely love them. They are professional, polite, knowledgeable and personable. Joel’s plumbing has me for life. I’m honored to have them in my home.
Name: P****** S****
Date: 2022-08-19 21:19:06
Rating: 5
Comment: Orlando delivered and installed our new signature Frigidaire dishwasher! He arrived within the specified time frame and with a slight struggle due to our thick flooring, but handled it professionally. Cleaned up well afterwards. Wont hesitate to use again.
Name: R******* F*********
Date: 2022-07-27 20:23:54
Rating: 5
Comment: We purchased a dishwasher 3 days ago and Joel’s plumbing removed the old unit and installed the new unit. They contacted me one day after the purchase, set up a delivery date and time and it was all done perfectly! They arrived on time and completed all work professionally and exceeded my expectations (I have done this job myself, I know how difficult it can be ). True Lu excellent service and, cheaper than Lowes installation charges!
Name: A******
Date: 2022-07-22 18:17:30
Rating: 5
Comment: Diego & Danny were on time, clean and professional. They explained the problem with the sinks not draining and explained the repair options. Fortunately, it was the less invasive repair they did a great job and treated the property with respect. We would highly recommend their services. Thank you Joels Plumbing!
Name: L****** S*******
Date: 2022-07-15 14:00:36
Rating: 5
Comment: I was recommended by a friend, while visiting my mom. Joel’s plumbing came out immediately after I called. Diagnosed, and replaced her water heater the same day. Very kind and professional
Name: J** M****
Date: 2022-07-06 18:14:24
Rating: 5
Comment: Orlando came out to make a valve replacement in order to install our gas dryer. He was very helpful and did an excellent job. Would definitely recommend and contact again for any future appliance repair/installation needs.
Name: J*** S******
Date: 2022-06-08 00:30:30
Rating: 5
Comment: Diego and his colleague were great. They were curious, and put out carpet to protect to protect the floor. They were great in working together to the get the job done in a timely manner. They went the extra mile to be sure the job was done clean, and professional. I really appreciate their great quality, taking time to answer questions, and exceptional service all around.
Name: M*** S******
Date: 2022-05-19 20:55:53
Rating: 5
Comment: Did a good job fast and efficient, I thought the 45.00 charge was a bit much, for a 2 minute drain clean out while they were already here, for a leak I could ‘r see, but to be sure I had him do it. Based on that,,not sure I would use again. The dishwasher install went well, but the other part???????
Name: C****** V*****
Date: 2022-05-16 16:39:50
Rating: 5
Comment: Extremley pleased with Joel Plumbing, a high integrity company. From the initial call back to completing the work with a thorough cleanup.Work done included re-routing pipe due to a slab leak as well as replaced my water heater with tankless water heater.
Name: J***** D*****
Date: 2022-05-07 02:32:35
Rating: 5
Comment: Dealing with Lalie and Orlando was an amazing experience. Super professional, helpful, kind and so much more.Lelie helped me get a good price on dishwasher and a day later Orlando came to install it super well.Great job!!
Name: R***** S********
Date: 2022-05-05 21:35:56
Rating: 5
Comment: Orlando was fantastic. A true professional. Not only did he quickly and efficiently install and move toilets he went above and beyond anything I have come to expect of a plumber.
Name: J*** J** S******
Date: 2022-05-02 18:23:21
Rating: 5
Comment: Diego was great in how he took time, cleared the drain and gave great advice on additional needs. Would use them again, without a hesitation. Looking to working with them to take care of some additional projects.
Name: S**** H*****
Date: 2022-04-22 03:17:43
Rating: 5
Comment: I had a water leak in my wall. I called “Diego” from Joel’s Plumbing and he came out right away! So profession, courteous and honest. I would not hesitate to recommend their services to any of my friends!
Name: W**** R***
Date: 2022-03-22 18:39:10
Rating: 5
Comment: Great service, professional and friendly techs. Showed up on time and worked quickly to get all our drains cleared. Knowledgeable on all questions asked. Hope to get Diego back next time we need service.
Name: L**** L****
Date: 2022-02-21 15:15:47
Rating: 5
Comment: This wonderful company was sent out from the dealer to Install my dishwasher. They will now become my go to for any plumbing services I need. They were professional, on time, Did a terrific job and even repaired a frozen turn off Valve under my sink. I cannot speak more highly about them.
Name: R****** B***
Date: 2022-01-14 03:13:24
Rating: 5
Comment: Joel’s plumbing was excellent. I called in the morning about needing a new water heater and they came out same day to give me a quote and installed it a few hours later. I now have a perfect brand new water the same day I called. Great service and very knowledgeable and professional.
Name: T***** W****
Date: 2022-01-01 02:24:27
Rating: 5
Comment: Joel’s installed my new dishwasher that I bought from WDC. Diego Magana and his partner were professional, and fast. They cleaned up during the process and after they were done - even reorganized the items under my sink when they finished!Really felt like they were the ‘first responders’ of the plumbing business.Very happy with the work they did.
Name: L***** B
Date: 2021-11-19 00:18:29
Rating: 5
Comment: I highly recommend Joel’s plumbing! Everyone you deal with in the company is kind, efficient, honest and the work is great! My mom and sister use them as well and we have all had amazing service!
Name: J**** D
Date: 2021-10-04 04:51:02
Rating: 5
Comment: First time hiring Joels Plumbing. Booked next day appt online and they were here promptly. Hired to detect and fix what we thought was a leak in wall but ended up being a slab leak, also ended up doing a main shut off valve replacement, plus fixed clogged drain and faucet leak. Diego was tremendous, professional, courteous, and very knowledgeable. Would highly recommend.
Name: D***** K****
Date: 2021-09-25 19:47:53
Rating: 5
Comment: Orlando and his partner arrived right on time and proceeded to work on three plumbing problems we had. First, our kitchen sinks were backed-up; second, the toilet in the guest bathroom needed replacement; and third, there was a strong odor coming from the basins in the main bathroom.They were very polite and efficient, as they went about their work. After de-clogging the kitchen sinks drain line, Orlando checked the measurements shown on the box of the toilet I had bought at Home Depot. He noticed that it was too long (from the mounting screws to its rear end, it measured 12, but the available space between the wall and mounting screws was only a little over 10.5). Together, we returned the new toilet to Home Depot and replaced it with one that would fit - there was only one suitable model among the dozens on display! Thank goodness for Orlandos expertise!Finally, he found and cleared the sludge build-ups causing the odor in the main bathroom. We could not be more pleased with their workmanship! Orlando kept us informed to the extent needed, and was clearly an expert in his field.I strongly recommend Joels Plumbing for their timeliness, expertise, integrity and professionalism.
Name: I**** F*********
Date: 2021-07-03 19:05:55
Rating: 5
Comment: In July of 2021, it is very hard to get home repair people to respond. One call to Joels and I got a response and complimentary appointment, to evaluate two separate plumbing problems. They were prompt, professional, and knowledgeable. Left me with an appointment, in 2 days, just enough time to purchase replacement faucets.Couldnt be more satisfied.
Name: A***** B*************
Date: 2021-05-10 22:52:45
Rating: 5
Comment: Joel Sr and Danny were awesome! They came to install our new dishwasher and take away the old one. They were clean and professional. They were knowledgeable and even fixed the cabinet where it had broken when trying to repair the old dishwasher. They even tightened our faucet that keeps coming loose while they were under there installing the dishwasher hose. We will definitely be using them again!
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Name: P*** V******
Date: 2021-04-27 13:40:21
Rating: 5
Comment: Replaced 2 bathroom faucets and replaced a faulty cartridge in our shower valve. They cleaned up everything Very nicely when they were done.Oh, and they did all that work for less than HALF of what the competition quoted me! This is the 2nd time I have used them and I won’t hesitate to use them again.
Name: C**** L*******
Date: 2021-03-24 04:43:17
Rating: 5
Comment: This service is a hidden jem!!! They were able to get a technician out to my house to replace a water heater quickly. The technician, Orlando, was incredibly helpful in answering all my questions about the new water heater. He showed up on time, the install was quick and correct according to code, and stuck around to answer a few of my questions. Joels Plumbing also installed my dishwasher three years prior, and I will continue to refer and use their awesome service!
Name: N****** E************
Date: 2020-12-27 19:40:11
Rating: 1
Comment: I made an appointment online, which was confirmed via text message and email. After waiting 3 hours, I called; a representative told me that Joels is not open on Saturdays, therefore my drain will not be fixed today. This is so upsetting. And if that was not enough, I was told: that we never talked. No where in either of the 2 confirmations received, does it mention that appointments need to be made and/or confirmed by phone?The representative mentioned the possibility of tomorrow (Sunday) if some one is available. A very vague promise...no offer to set an appointment. Sad....after all the hype about supporting small and local business.24 hours later...Just to update: no call, no response to email and text message. This small, local business obviously is not in need of support.
Name: O*** S****
Date: 2020-09-04 19:59:15
Rating: 5
Comment: On time, professional, and patient with Q&A. Did fantastic job. Have no need for any other plumbing service than the guys from Joel’s. Joel Jr, Diego, and Danny...Awesome!
Name: R*** K*******
Date: 2020-09-01 20:37:44
Rating: 5
Comment: Diego from Joels Plumbing has completed several jobs at our home, including repairs and a dishwasher installation and he has always done excellent work. He is very professional, friendly, efficient and honest. I definitely recommend Joels Plumbing.
Name: D**** Z A*****
Date: 2020-07-25 19:21:33
Rating: 5
Comment: We recently had the pleasure of using Joels Plumbing. The work was done well, and what a refreshing experience we had... Everyone we dealt with (Joel, Sr., Diego, and Lalie) was professional, knowledgeable, and very friendly. We even got a follow-up call the next day to make sure all was well. We definitely will use them for our future plumbing needs.
Name: C**** M*****
Date: 2020-07-16 20:54:14
Rating: 5
Comment: Joel did an excellent job of installing our new dishwasher. He took time to show us how it works and left our kitchen clean and tidy.
Name: P****** R*****
Date: 2020-05-08 01:54:21
Rating: 5
Comment: Great experience! The office called the next day after I purchased the microwave, from Lowes, to set up the appointment. Set the appointment and immediately received a text from the installer, (Diego Magana) confirming ALL details of the job! Forward to day of installation: Tech was running behind, not uncommon for the last appointments of the day, (30+ year install/repairman here!), but the office called BEFORE the end of the appointment window informing me of this. A few minutes later a text from the installer (Diego Magana) that he was in route! Personable, clean, conscientious Diego swaps out the microwave without issue and cleaned up behind himself. I cant ask for any more than that. Definitely recommend!! The only regret? I didnt have any cash to tip him! ☹ I suck!
Name: C**** L********
Date: 2020-05-07 20:23:56
Rating: 5
Comment: We had a leak in our yard and could not find the source. We hired three companies to find the source and fix it to no avail. Joels plumbing came out and repaired it promptly. Diego is very professional and provided quality results. We are customers for life! Trustworthy company with trustworthy personnel.
Name: M**** R*****
Date: 2020-05-05 01:27:29
Rating: 5
Comment: Diego and Danny were just great in the installation of my range hood. This was the last major install for my kitchen remodel and both gentlemen understood the challenges and concerns I had in not only finding the proper hood but finding installers. They totally put me at ease...allowed me to ask questions, kept the area clean, disposed of the box the hood came in, and pointed out to me some very slightly damaged areas on the hood just in case I wanted to return it for another one. They showed up on time, covered their shoes (which I really appreciate as I do not wear shoes inside), wore gloves, and face masks in consideration of our current social distancing/safe at home environment, and did not mind my dog saying hello. Highly recommend. Thank you so much. Everyone just loves the hood!
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Name: S***** G
Date: 2020-05-02 00:01:25
Rating: 5
Comment: From the initial contact, Joel’s Plumbing was professional. Diego confirmed the arrival time period. I appreciated that I received a text to let me know when he was on his way.Diego and Danny were professional, friendly, efficient, and did an overall great job!
Name: C****** W******
Date: 2020-04-28 19:22:03
Rating: 5
Comment: Joel’s installed our new cooktop and oven and did such a great job that we had them back to re-install a microwave and dishwasher that were installed wrong by another company! If you’re looking for appliance installation (especially during this COVID-19 where Lowe’s/Home Depot/Best Buy won’t install), look no further!! Not only are they punctual (they text you to let you know they’re on their way), but they are also very friendly, efficient, reasonably priced, and do the job right. And they are extremely compliant with PPE: wearing booties, gloves, and mask during the entire install process. Thank God for Joel’s Plumbing and Appliance Installation.
Name: J***** A********
Date: 2020-03-17 18:01:39
Rating: 5
Comment: I had great experience with Joel’s Plumbing services. They were very prompt, responsive and very professional. I had my water heater replaced by them. Strongly recommend.
Name: E******** E******
Date: 2020-03-11 21:01:40
Rating: 5
Comment: Fantastic microwave oven installation service by Diego! He was on time, professional, neat, efficient, and exceedingly friendly! It was less than an hour from start to finish, and he removed the old microwave and hauled it away. The kitchen was left clean and neat! I couldn’t have asked for anything more - highly recommended!
Name: B**** B*****
Date: 2020-03-04 03:43:38
Rating: 5
Comment: I am more than pleased with Joels Plumbing . Orlando installed my new hot water heater yesterday 03/ 02/2020.After dealing with some difficult issues with Lowes in Ventura and the sales associate not being very knowledgeable at all . It was a complete pleasure to have Orlando show up at my home at the scheduled time. He was more than friendly, very knowledgeable and I feel he went out of his way to complete this installation. He advised me that a change out in size for the gas line would be needed to meet code. He went and obtained the correct size and was back and finished the installation process .I wish I knew about this great plumbing company before dealing with Lowes first off. I would definitely use them again and I have already told several of my friends about this great plumbing company.To the owner of Joels Plumbing Company & ( Dad ) of Orlando you should be very proud of your son Orlando. He is so knowledgeable friendly and it truly showes he care about the customer and the company his dad started.Thank you so very much for providing such wonderful service to your customers in this day and age where we often dont receive great quality service.I have also stored your number in my phone this way I can easily refer your wonderful company to others.😊Bryan BVentura California
Name: S******** L****
Date: 2020-02-22 18:15:57
Rating: 5
Comment: Diego and his partner did a great job and made sure everything was working properly before leaving.Joel’s came to service our home before and if it was an easy fix they didn’t charge.Will definitely use again.
Name: Y*** A*** A*******
Date: 2020-02-20 01:06:30
Rating: 5
Comment: Really quick response. Fixed my plumbing problem with ease. It was something I would have never been able to do. Nice guys who seem to care a lot. It was a praise giving them my hard earned money for a job well done !
Name: M****** E
Date: 2020-02-17 22:42:10
Rating: 5
Comment: Diego came to install a new dishwasher, he was prompt, courteous and professional. Then we realized that the valve also needed to be changed, so he also repaired/replaced the faulty item. All along he maintained a friendly and professional demeanor. He also kept his work environment clean. I would recommend Joels Plumbing.
Name: d** b******
Date: 2020-01-30 21:38:29
Rating: 3
Comment: Garbage disposal installation was originally to be scheduled by Lowes Ventura on 1/23/20. I started this process with Lowes on 1/16/20 and cannot do it myself due to some current medical issues. This did not happen on the 23rd and after I contacted Lowes, I was advised that installation was scheduled between 12 - 4 P.M. on 1/27/20. On 1/27/20 no one contacted me from Joels so at 3:30 P.M. I called and was told that due to another job, installation would be on 1/28/20 between 9 - 12 A.M.. We delayed leaving for a scheduled event in Northern CA. so that we could be home when the Joel Jr. came. Joel Jr. arrived before 10 A.M.. He was courteous and we are satified with his work. The rating would be higher but no one from Joels bothered to contact us that the scheduled 1/27/20 installation would be delayed. I will no longer purchase or arrange for any appliance installations with the Lowes Ventura store.
Name: g**********
Date: 2020-01-30 02:16:46
Rating: 5
Comment: Joel Jr installed our new dishwasher in our old home (50 yrs old) and encountered some problems with the pipes, but he fixed it all in a timely manner and did an excellent job. We are very pleased.
Name: R** B******
Date: 2019-11-03 16:27:06
Rating: 5
Comment: Joel Magana Jr. did a great job the first time we had him come out. Our kitchen sink was blocked. Not only did he fix the problem but sent a camera down the drain to see if there was anything else that could cause a potential issue. His fee was so reasonable that we decided to have him install our new kitchen faucet and drinking water filtration system. He did a great job and his fee was very reasonable.I highly recommend Joels plumbing for any household installation.
Name: m** m****
Date: 2019-09-13 15:05:31
Rating: 5
Comment: Diego from Joel’s Plumbing made some modifications to install my newsingle wall oven and cooktop stove in my kitchen. He did a great job.Very pleased with the service and highly recommend Joel’s Plumbing!
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